For optimal WebCV experience, we recommend using Mozilla Firefox as your web browser. We have found that Firefox provides the fastest WebCV performance of any browser currently available. It is completely free and compatible with Windows, Mac, and Linux operating systems. Please visit the Firefox homepage to get started. Google Chrome currently works with WebCV, although it is not an officially supported browser by our software provider.
Please note: Since Internet Explorer versions 9-11 are not fully compatible with WebCV, your browser will not work properly unless you turn on "Compatibility View". Please click here for instructions on how to do this, or keep reading below. Previous versions of Internet Explorer (6 to 8) work fine with WebCV.
If you are experiencing problems logging into the WebCV system and are using Internet Explorer as your browser, then this probably has to do with your version of Internet Explorer. If it’s a newer version (IE 10 and 11), then you have to turn on Internet Explorer’s compatibility view.
In Internet Explorer 11:
1. Navigate to the “Tools” menu (you may need to press the “Alt” key to make it appear).
2. Click “Compatibility View Settings.”
3. In the Compatibility View Settings menu, type www.torontocv.ca into the box labeled "Add this website:" and click "Add." You should see the URL appear in the "Websites you've added to Compatibility View" list.
4. Click “Close” to close the settings window and try to log in again.
In Internet Explorer 10, look in your browser's address bar (to the right of the URL) for an icon that resembles a piece of paper with a jagged line through it (a "broken page" icon.) If you see this, click it; it should turn blue and this signifies that Compatibility Mode is active. See the below image for an example or follow these instructions.
To determine which version of Internet Explorer you are using, look under the main menu for Internet Explorer’s “Help” tab. You will find an option called “About Internet Explorer”. Click on that, and you will see the version of IE you are using.